If you purchased a membership to Paired Premium directly via the app, the subscription will be attached to your Google Play or Apple ID account (depending on the type of device you’re using). It means that your purchase it attached to your Google/Apple account, and can be re-applied to your new Paired account.

To restore your purchase, you’ll need to go to the Us tab and tap on the Settings icon at the top of the screen. From the settings, there will be an option to Restore purchase - you’ll need to click on it so that your current Paired account can synchronize with your Google/Apple account. After that, you and your partner should be able to access Paired Premium.

If you purchased your subscription via our website or if you have any issue when trying to restore a purchase, please get in touch at [email protected] or message us directly via the app with a description of the problem and a screenshot of any error message you see.